Returns/Repair Policy

Return Policy

As the designer and maker of all Saucey and Wubs Designs jewelry, I take great pride in fabricating each piece for you and hope you love them as much as I enjoyed making them.  

 

Free Returns within 30 Days, Except Custom:

If for any reason you are not satisfied with your purchase, Saucey and Wubs Designs offers free returns within 30 days of receiving your item. The product must be within its original condition. Returns of custom designs is on a case by case basis. Contact customer service at sauceyandwubsdesigns@yahoo.com to initiate the return process.

 

Repair Services:

If your Saucey and Wubs Designs jewelry becomes damaged within the first 90 days due to defective product or material, repairs will be completed for free and you are responsible for the shipping cost to send the item to us. If over 90 days, the cost for repair will be determined based upon the reason for the damage. If customer responsibility, Saucey and Wubs Designs will repair your design at a nominal fee. Reach out to customer service at sauceyandwubsdesigns@yahoo.com to initiate the discussion.

 

Turnaround Time for Repairs:

Repairs can take up to 2 weeks after receipt of your design.

 

Thank you for choosing Saucey and Wubs Designs. Your business is overwhelmingly appreciated. If you have any questions or concerns do not hesitate to reach out to our customer support team at sauceyandwubsdesigns@yahoo.com