Shipping policy

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We ship anywhere in the United States. We offer international shipping, with some limitations. Email us with specifics.

Length of Fabrication: It can take 1 to 5 days to ship, dependent on the individual piece.

Domestic Shipping: We use the United States Postal Service to ship all packages with a variety of options: First Class Mail (approximately 3-5 days), Priority Mail (approximately 2-3 days) and Express Mail (approximately 1-2 days).  Variation in shipping times depend on the distance from New York City.  All orders have tracking which will be emailed to you when the item ships.  

International Shipping: We offer International shipping through United States Postal Service.  Shipping times vary depending on shipping class and customs processing within your country. Once the package leaves the United States, it no longer indicates the tracking status with the tracking number provided.  The length of time it takes for international packages to clear customs is very variable. We have no control over how long this can take. We are also not responsible for any import taxes your country may charge you. 

Returns and exchanges

Returns and Exchange 

Is there a fee to repair my broken Saucey and Wubs Designs jewelry?

We're sorry to hear a piece has broken but we are happy
to fix it. Under most circumstances there is no fee. Custom or personalized items may incur a fee based upon the nature of the materials. Otherwise, we will fix it for free.

Please email us at
to coordinate the repair.

Do you accept returns?

We accept returns on a case by case basis. I can't accept returns for custom or personalized orders because of the nature of these items, unless they arrive damaged or defective. 

Please contact us at
to set up your return/exchange. 

Please email us for assistance with shipping returns

Of course! Please take a photo of your lone earring and email it to
to arrange to have a new mate created.

Got a question not listed here?

Feel free to email us at
- we'd be happy to help you!